Q: When are tickets going on sale?
A: All tickets will be placed on sale on May 21st, 2013, at 1pm EDT. Early Bird tickets will be available first. When these tickets are sold out, Advance tickets will be available. From this point on, regular General Admission tickets will be available until the festival is sold out. VIP tickets will also be available at this time.
On our home page, there is an option to set a calendar alarm for when tickets go on sale. This alarm automatically adjusts to your timezone. We highly recommend using it if you are intending to purchase tickets to Ultra Music Festival 2014.
Q: How many tickets can I purchase?
A: For Early Bird, Advance, and VIP tickets, we allow two tickets to be purchased per transaction, and we allow two transactions per credit card. For General Admission tickets we allow four tickets per transaction.
Q: Where will the tickets be shipped?
A: Tickets will only be shipped to the billing address of the credit card used to place the ticket order.
Q: How long do I have to finish my purchase?
A: You have five minutes to complete your purchase once you begin. After this five minutes has expired, your tickets are placed back into the available ticket pool.
Q: I didn’t receive a confirmation email. Help!
A: If you placed a ticket order and have not received a confirmation email after 24 hours, please email support@UltraMusicFestival.com
Q: What’s the most important thing I need to know about buying Ultra Music Festival tickets?
A: It is extremely important that you enter the correct billing address exactly as it appears on your credit card statement when ordering tickets. Entering the wrong address could result in the funds being held by your bank for a period of 48 hours and possibly losing your chance to purchase the tickets you selected. Please verify all of your billing information with your credit card company before you attempt to purchase tickets in order to avoid issues with your order.